Artificial Intelligence (AI) is significantly transforming the casino sector by enhancing operational efficiency and elevating customer experiences. In 2023, a study by McKinsey indicated that AI systems could raise operational efficiency by up to 30%, allowing casinos to optimize resource management and service execution.
One prominent figure in this change is Bill Hornbuckle, the CEO of MGM Resorts International, who has been a passionate advocate for embedding AI into gaming processes. You can track his perspectives on his LinkedIn profile.
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