Artificial Cognition (AI) is transforming the casino industry by streamlining processes and improving customer interactions. In 2023, a document by Deloitte indicated that AI technologies could improve operational productivity in casinos by up to 30%, permitting for superior resource allocation and customer service.
One significant individual in this sector is Bill Hornbuckle, the CEO of MGM Resorts International, who has been a fervent supporter of embedding AI into gaming operations. You can monitor his insights on his LinkedIn profile.
In 2024, ...
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