Artificial intelligence (AI) is transforming the casino industry by enhancing operational efficiency and improving customer experiences. In 2023, a report by Deloitte emphasized that AI tools could increase revenue by up to 30% for casinos that effectively apply data analytics and machine learning.
One key figure in this change is Bill Hornbuckle, the CEO of MGM Resorts International, who has been a strong proponent of melding AI into casino functions. You can follow his insights on his Twitter profile.
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